Company Profile
Since 2000, Novem has developed into a strong local player in the distribution, sales and marketing of a wide range of pharmaceuticals, medical devices and health supplements. All business activities from the importation, sales and marketing, regulatory services as well as storage and distribution are done in-house.

Dedicated to be a provider of quality healthcare, we constantly keep abreast in the latest research developments in order to provide innovative healthcare solutions to our customers. We focus on supplying excellent products and services to contribute to a better quality of life.

To achieve this purpose, we work with reputable partners who are dedicated to this same business philosophy of providing high quality and innovative pharmaceuticals, medical devices and health supplements for the improvement of health.

Our People

We strongly believe that our employees are our most valuable asset. Novem invests in attracting talents in the field to join us. At the same time, we invest in our staff and enable them to contribute to our community by creating value for our customers, partners, and business.

Sales and Marketing Team: At Novem, we have a dynamic and committed sales and marketing team reaching out to various sectors including private and restructured hospitals, private specialist clinics, family medicine clinics, government institutions, nursing homes and other non-healthcare institutions. Novem participates actively in trade shows, medical conferences and symposiums, professionally representing our partners at these events.

Regulatory/Medical Affairs Team: Our team has years of experience in handling the registration of pharmaceuticals and medical devices in Singapore. At the same time, we work closely with our partners to provide medical information services to healthcare professionals for the products we handle.

Distribution Team: The import and distribution of goods are carried out in-house within our HSA-approved premises. With more than 3 professional pharmacists at the helm of the business operations, we ensure all business activities adhere to GDP practices and at the same time promptly respond to our customers needs.
The Novem Story

Novem Healthcare Pte Ltd was founded in Year 2000 by our Director Mr Albert Ng, a pharmacist by training.

Spurred by the lack of a service provider offering a complete range of rehabilitation and home care products, Novem started as a wholesaler in this area. It was then housed in a small shop house at Foch Road Singapore, equipped with a small goods van that delivers goods to hospital pharmacies at short notice. The sincerity and commitment with which we respond to customers needs soon earned us a good name. The homecare range was later discontinued so that we can focus on other professional areas.

We are thankful to our customers, who had highly recommended our service to other companies who were looking for distributors in Singapore. We have, through the years, continuously added new product lines to our portfolio.

Milestones

2000 ? 2002

Novem started with the import, assembly and sale of rehabilitation equipment supplied to major institutions in Singapore. We rapidly build the distribution network and gain market presence within the first 2 years. At the same time, we formed exclusive partnerships with multinational companies for the distribution of pharmaceuticals and medical devices in Singapore such as with:

- Hexal Group of Companies, Germany (First partnership) (Generic Pharmaceuticals)

- Coloplast A/S, Denmark (Wound, Ostomy and Continence Care appliances)

- Sigvaris AG, Switzerland in Singapore & Malaysia (Medical Compression Stockings)

- Pharma Nord ApS, Denmark (Health supplements)

2002 -2006

Novem expanded our sales team into 3 major divisions: Pharmaceutical, Medical Device & Procurement Division to spearhead sales to meet increasing market demands.
Novem continued to form new partnerships with the following: Drossapharm Ltd, Switzerland; Farmigea SpA, Italy; TransLite LLC, USA; Goldshield Group, UK; PH&T SpA, Italy, Tabuk Pharmaceutical Manufacturing Co to expand and complement our range of healthcare products.

2007 ? 2009

New distribution rights:
- Secured exclusive rights to market Collatamp G, a surgical implant from Eusa Pharma.
- Rights to distribute Kimberly Clark medical disposables were obtained.
Novem also forged partnerships with reliable pharmaceutical manufacturers to produce our house brand of generics and niche supplements, complementing the existing range of products.

2009 ? 2012

This period saw consolidation of the businesses. The procurement division was separated as a new company operating under the same management whilst the existing company develops strategies to grow current business.

2012 ? 2014

The company enters a new phase of growth that came about due to increase in CME activities and launch of new innovative products. Novem also completed the GDPMDS certification process. New products from Biocer and Laboratories Orgev were added, further developing our capabilities in the orthopedics and surgical specialty.

To date, Novem continues to have a strong presence in the healthcare scene with a wide range of products and services to meet the ever changing medical needs of the country.

Our Philosophy

Vision ? To be a leading healthcare provider of quality pharmaceuticals, medical devices and health supplements in Singapore.


Mission -To provide a better quality of life and healthcare through excellent products and services.

Values

Professionalism ? We will maintain the highest ethical standards in all our relations with customers, patients and partners, offering them solutions based on their needs.

Innovation ? We strive to provide cost effective solutions to meet the needs of our customers and continually seek new products and services to serve them better.

Perseverance ? We want to continuously improve our knowledge and our quality of products and services. We may not get it right all the time but we will give our best and never give up.

Dynamism ? We seek to be responsive in the markets that we operate in. We have a passion to excel and commit to achieve our goals.

Teamwork ? We know that we need to work together as a team to be successful, motivating each other and sharing information and knowledge. We believe the whole is only as good as its parts and strive to respect and reward outstanding individual effort.